FAQ

Q: How could I pay?

A1: We prefer T/T . If you prefer other payment terms, please contact us freely.

Q2: What is your packing way?

A2: We have the standard export package. For more details about the customized package, please contact us.

Q3: What is the delivery lead time?

A3: It depends on the order quantities. The mass production lead time is about 7-12 days after receipt of the deposit.

Q4: Where is your main market?

A4: We export to the Europe, North America, Southeast Asia, Europe, Korea, Japan, and other countries.

Q5: Is your company a manufacturer or trading company?

A5:Established in 1999, Hongming machinery is a manufacturer specializing in rigid box machine and hard cover making machine ,Now we have advanced R&D technology and R&D team, strong self-processing ability and perfect supplier chain, high standard quality management system . With high quality product and competitive price

Q6 .Are there training for customer?

A6:We have strong customer service system. In general, we would like to send engineer to customer factory installing machine and training operator.

Q7.How about the warranty?

A7:One year warranty is available , If the parts (except wearing parts) are broken under the right operation during warranty, the parts including shipping costs and service will be free

Our Services

1. Professional QC and QA team to make sure all products qualified before shipping.

2. Competitive price

3 .Standard package to ensure the safe transportation.

4. Professional after-sale service